Treatment Coordinator

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Mt Lookout Dentistry

3197 Linwood Ave Cincinnati, OH 45208

Position Description

Our Mt. Lookout Dentistry team is looking for an incredible Treatment Coordinator to join our amazing front desk family! We are a patient driven dental practice that is committed to providing excellent dental care while providing our patients with the best patient experience!

Treatment Coordinator
Role Responsibilities:
The Treatment Coordinator is essential in helping create a comfortable and positive experience for our patients.
• Manages the arrival and departure of patients seeking services at the dental practice
• Responsible for providing excellent customer service and setting the tone for the patient’s visit
• Effectively communicate with patient to ensure that the treatment prescribed by the Dentist is scheduled by the patient according to patient urgency
• Assisting the patient in understanding their treatment plan and the necessary steps and appointments needed to complete treatment
• Communicating the patient’s dental benefits and creating a clear financial arrangement
• Ensure the completion of treatment plan with good follow through with the patient and appropriate Dentist
Personal Characteristics:
High standards of integrity, honesty, professionalism, and work ethic
Commitment to service excellence
Ability to work independently while demonstrating excellent organization and follow through
Demonstrates efficient time management and ability to prioritize workload
Self-motivated, positive, and enthusiastic
Self-starter with a strong desire to exceed expectations and capable of supporting a team to achieve successful results
Maintains HIPAA confidentiality discretion
Ability to effectively work in collaboration with others to achieve business objectives

Job Qualifications:
2+ Years of dental experience with clinical knowledge
Strong communication and listening skills
Ability to multitask
Detail oriented
Proficient in Eaglesoft a plus but not required
Paid Vacation Time
Dental Benefits
Uniform Allowance
Monday – Thursday 9 hour shift (NO EVENINGS)

Perks & Benefits

  • 401k Options
  • Dental Insurance
  • Vacation